Privacy Policy

At Greeniture, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or engage our services, including Precision Tiling, Professional Waterproofing, and Custom Carpentry Malaysia. We ensure that your data privacy is handled with the same precision and integrity as our construction works.

Information Collection for Home Renovation Projects

We collect information that you voluntarily provide when requesting a quotation for a home renovation Klang Valley project or booking a site inspection. This includes:

Personal Identity

Full name and identification details where necessary.

Contact Details

Phone number, email address, and mailing address.

Property Information

Site address, floor plans, and photos/videos of your property required for an accurate renovation assessment.

Data Usage in Renovation & Construction

Your information is used strictly to deliver our 3E (Economic, Efficient, Enhance) service experience:

Project Coordination

To facilitate site visits, technical assessments, and material deliveries.

Permit Applications

Navigating local council (e.g., DBKL/MBPJ) requirements and management approvals for your renovation.

Customer Support

To provide technical advice, project updates, and post-renovation warranty services (DLP).

Marketing (With Consent)

Maintaining records for your Waterproofing or Carpentry service warranties.

Data Protection & Security

Greeniture implements industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Whether stored digitally or in physical files, your data is handled only by authorized personnel involved in your specific project.

Disclosure To Third Parties

We do not sell your personal data. We may only disclose your information to trusted third parties in the following limited circumstances:

Sub-Contractors/Suppliers

Strictly for the purpose of fulfilling your specific renovation or installation project.

Regulatory Bodies

When required by law or for official permit applications to local authorities.

Legal Necessity

To protect the rights, property, or safety of Greeniture, our employees, and our clients.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, especially for maintaining the 5-year records of your Waterproofing or Tiling Warranties. Once the information is no longer required, it will be securely destroyed or anonymized.

Your Rights (PDPA 2010)

Under the Malaysian Personal Data Protection Act 2010, you have the following rights:

Access and request a copy of the personal data we hold about you.

Request the correction of any inaccurate or incomplete information.

Withdraw your consent for us to process your data for marketing or non-essential communications.

Cookies & Web Tracking

Our website may use “cookies” to enhance your browsing experience and analyze site traffic. These cookies do not collect personally identifying information unless you choose to provide it via our contact forms.

Updates To This Policy

Greeniture reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be prominently posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:

Address

SO-18-1, Strata Office, Menara 1, 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur.